FAQS

 Tel: 877-45-44-33
E-Mail: shop@store.uk

 20 Margaret St, London
Great Britain, 3NM98-LK

 Free standard shipping
on all orders in New York.

 Support forum provide
for over 24h, every day.

FaQs. General Information

Custom Printing Services

We offer a comprehensive list of printing services for our products. If you’re interested in custom branding/printing services for your business or brand, please contact us via sales@dragonchewer.com.

Custom Printing Lead Times?

We do most of the printing ourselves at our Lancaster, CA facility. We generally say 2-3 weeks for in-house printing services, but can often get it done in days. For extremely complex print jobs or unique finishes, please contact us for a more detailed time frame.

Who are we?

Dragon Chewer was created to provide a solution for cannavience relating to packaging for the cannabis industry. The industry has now progressed and regulation is taking hold, so we are always working diligently to create products that meet child safety laws/regulations. Our goal is to create sustainable products that truly benefit the industry. We enjoy working with cannabis brands to make there packaging dreams a reality.

What Makes Us Different?

Most of the cannabis related packaging companies are just using products created for other industries. We wanted to create products from scratch that are going to be useful for any consumer in this industry. Unlike most of the competition, we manufacture, design, and produce all of our products in the United States. This allows us to have much more control on supply chain, product quality, and fast lead times for large/custom orders.

I haven't received my item. What can I do?

Please email us at info@dragonchewer.com with your order confirmation number and any other relevant information. We will be sure to respond within 24 hours during the work week.

Do you have CPSC Certifications for your products?

We sure do! Some of our products are child resistant and have not been tested. Please make sure to read the description carefully if your state requires certifications. Email info@dragonchewer.com for the CPSC Certifications and any questions you may have.

Can I return what I ordered?

You sure can! We offer a 14 day return policy. However, if you have used, broken, or lost any of the products we cannot offer a return. Buyer will pay return shipping unless it’s a mistake on our side. We will pay return shipping if we sent you the wrong product. Funds will be refunded once we receive the product and confirm it’s as stated.

Can you help with my logo design?

We do offer some mild in-house graphic design help. We highly advise using a professional service to ensure it meets your standard. However, we are happy to help when we can so please send us what you’re trying to achieve and we will review it. Art inquires – art@dragonchewer.com.

Do you offer custom molds for cannabis packaging?

Indeed! This is actually our specialty. We can help design the container, locking mechanism, and overall design. Once we have the concept created we can create the CAD file and produce the mold. We have years of experience creating child safe containers, plastic molds, silicone molds, and cannabis specific containers. Please contact us with your inquiry at info@dragonchewer.com.

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